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New York Tightens Customer Service Regulations for Crypto Companies
1.6.2024
The New York State Department of Financial Services (DFS) has introduced new guidance mandating regulated cryptocurrency entities to implement customer service policies and procedures. Crypto entities must collect data to ensure timely and fair resolution of issues, maintain records for regulatory...
New York sets customer service standards for virtual currency entities
30.5.2024
The BitLicense just got a little tougher with new mandatory standards for treating customers right
MEXC Addresses Missing Funds Concerns Amidst Allegations of ‘Clawbacks’
7.3.2024
The MEXC exchange denies any accusations that it has arbitrarily confiscated customer money. According to a Coin Telegraph report, several MEXC users have recently complained on social media of random “clawbacks” or centralized withdrawal freezes and liquidations of funds. User...
AI can be used in 'every single process' of JPMorgan’s operations, says CEO
3.10.2023
JPMorgan’s CEO Jamie Dimon pointed to trading, hedging, research and error detection as just some of the processes that can be streamlined by AI
Jellyfish Mobile to Curb the SIM-Swap Menace That Led to Losses Worth $140 Million in Two Years
26.8.2023
PRESS RELEASE. The cryptocurrency market lacks regulation, leading to potential risks for investors, including SIM-swap scams. By this technique, hackers manipulate mobile carrier customer service to gain access to a user’s phone number, allowing them to bypass security measures and access...
AI unlikely to destroy jobs, but cost to certain workers may be 'brutal' — UN study
22.8.2023
A study from the United Nations agency International Labour Organization suggests AI will more likely augment jobs than destroy them, though certain roles could be at more risk than others
AI automation could take over 50% of today’s work activity by 2045: McKinsey
15.6.2023
Management consulting firm McKinsey & Co believes AI will have the “biggest impact” on high-wage workers
5 ways AI is helping to improve customer service in e-commerce
9.5.2023
AI is transforming e-commerce customer service through chatbots, personalized recommendations, voice assistants, fraud detection and image recognition
7 potential use cases of chatbots in banking
4.5.2023
chatbots can offer a convenient and accessible way for individuals to manage their personal finances, fraud prevention and more
9 examples of artificial intelligence in finance
6.4.2023
Discover how artificial intelligence is transforming the financial sector with nine examples of AI in finance
7 artificial intelligence examples in everyday life
23.3.2023
AI impacts everyday life: personal assistants, social media, healthcare, autonomous vehicles, smart homes and more!
Binance Looking to Hire Developers, Support Staff in Romania
24.2.2023
Global crypto exchange Binance is now hiring IT specialists and customer service representatives for its operations in Romania. The leading coin trading platform is also engaged in a number of educational initiatives in collaboration with Romanian universities and authorities. Cryptocurrency...
Kingdom Casino: The Heroic Kings & Pretty Queens Play Here
31.12.2022
At Kingdom Casino, they strive to provide the most exciting online casino gaming experience. Kingdom Casino is a world-renowned all-encompassing gaming experience. They offer a wide variety of casino games with excellent customer service along with several exciting bonus rewards. …...
Ukraine’s Cyberpolice Expose Members of Crypto Fraud Scheme Making €200 Million a Year
14.11.2022
A report shows Ukrainian Cyberpolice identified members of a group that defrauded people around the world through fake crypto investment offers. The criminal organization maintained offices and customer service centers with thousands of employees in a number of European countries. Cyberpolice...
Bitcoin of America’s Customer Service Is Advancing the Cryptocurrency Industry
14.7.2022
Popular BTM operator, Bitcoin of America, is changing the way we think about the cryptocurrency industry. Bitcoin of America is a virtual currency exchange, registered as a money services business with the United States Department of Treasury (FinCEN)(RegNum). They currently have 2,500 plus Bitcoin...
Binance launches its first customer service center in Turkey
15.4.2022
Data shows that Turkey accounts for over 7% of the desktop browser access to Binance's primary platform
Goodman Casino
9.4.2022
Many greetings to all, who have entered our perfect gaming casino. The top best game providers, amazing slot games, unbeatable bonuses and outstanding reward points, highest quality customer service are our highlights. Goodmancasino.com is operated by Dama N.V., an organization …...
OpenSea customer service migrating from Discord to Metalink to more adequately protect its community
15.2.2022
The NFT marketplace no longer intends to offer customer support over Discord DMs
Switzerland’s Largest Online Bank Swissquote to Launch Its Own Crypto Exchange
14.12.2021
Switzerland’s largest online bank, Swissquote, is reportedly launching its own cryptocurrency trading platform. The company sees high demand for cryptocurrency trading. “Our compliance and customer service teams were almost overrun by the crypto rush.” Switzerland’s...
Coinbase acquires Indian AI startup to improve customer service
2.11.2021
Co-founded by Coinbase’s head of operations in India, Agara helps Coinbase with customer service using AI and machine learning