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Crypto.com Reveals 483 Accounts Compromised in Recent Hack — $34 Million in Bitcoin, Ether Stolen
20.1.2022
Crypto.com has revealed that 483 user accounts were compromised in the recent hack that resulted in unauthorized withdrawals of about $34 million in cryptocurrencies, including bitcoin and ether. Nonetheless, the company stressed that customer funds were never at risk. Crypto.com’s Hack...
Popular BTM Operator: Bitcoin of America Surpasses 1500+ BTMs
4.1.2022
PRESS RELEASE. Bitcoin of America, a popular digital currency exchange, has surpassed 1500 plus Bitcoin ATMs. Bitcoin of America is a popular virtual currency exchange, registered as a money services business with the United States Department of Treasury (FinCEN)(RegNum). Apart from ensuring a fast...
India’s Central Bank RBI Says Crypto Is Prone to Fraud and Poses Immediate Risks to Consumer Protection
2.1.2022
India’s central bank, the Reserve Bank of India (RBI), has warned about multiple risks cryptocurrency poses to the country’s financial stability. “They are also prone to frauds and to extreme price volatility,” the apex bank claims, stressing that...
Switzerland’s Largest Online Bank Swissquote to Launch Its Own Crypto Exchange
14.12.2021
Switzerland’s largest online bank, Swissquote, is reportedly launching its own cryptocurrency trading platform. The company sees high demand for cryptocurrency trading. “Our compliance and customer service teams were almost overrun by the crypto rush.” Switzerland’s...
India to Impose Ban on Crypto Payments, Deadline for Declaring Crypto Assets, KYC Rules: Report
8.12.2021
The Indian government has reportedly proposed banning the use of cryptocurrency for payments and setting a deadline for investors to declare their crypto holdings. Violators may be arrested without a warrant and held without bail. In addition, the crypto bill may call for a uniform...
British Security Think Tank’s Report Warns NFTs Could Bolster Money Laundering Schemes
4.12.2021
The Royal United Services Institute (RUSI), the British defense and security think tank, questions whether or not non-fungible token (NFT) assets can be used for money laundering purposes. The report determines that in order to mitigate the money laundering risks a ‘know your...
Nigerian banks tracking customer accounts for crypto trading
11.11.2021
Personal accounts with large multi-day inflow and outflow are being tracked per an order by the country's central bank
Man ‘Tried to Set Himself on Fire’ at S Korean Crypto Exchange Upbit Customer Center
4.11.2021
A man who police claim was ready to set himself on fire at the South Korean crypto exchange giant Upbit’s flagship customer service center has been taken into custody and charged with attempted arson.
Per iNews24, as well as SBS and the Hankyoreh, at 4:20 PM local time on November 4, police...
Coinbase to Improve Customer Support in US and India by Acquiring AI Platform Agara
3.11.2021
Coinbase is acquiring an AI-powered support platform Agara in an effort to deliver “world-class support for customers.” The exchange explained that “Through this acquisition, we’ll be able to provide our customers with new personalized, intelligent, and real-time support...
Coinbase acquires Indian AI startup to improve customer service
2.11.2021
Co-founded by Coinbase’s head of operations in India, Agara helps Coinbase with customer service using AI and machine learning
Userwell is for Managing Customer Feedback
26.10.2021
(This is a sponsored post.)
Building products for users is a balance between your vision of what your product can do for them, and refining that vision based on their feedback. If you’re really a customer-focused company, you’re listening. …
The post Userwell is for Managing Customer...
Colombian Government Might Take Unused Funds From Bank Accounts Inactive for a Year
26.10.2021
The budget law for the next year, which was recently approved by the Colombian representative’s chamber, includes a controversial article that allows the state to confiscate a bank customer’s funds to be used for budgetary purposes. Under certain circumstances defined by the...
Tipping In Japan? One Company Aims To Spread It Throughout The Country
20.10.2021
In Japan, tipping is basically not a thing. There are a few occasions where one does tip, such as at a ryokan, or a traditional Japanese inn. But generally, good service is expected minus tips. So if you go to a restaurant, the price on your bill is what you pay. One Japanese company is trying...
Popular BTM Operator: Bitcoin of America Adds Ethereum to Its Bitcoin ATMs
18.10.2021
PRESS RELEASE. Bitcoin of America is a popular virtual currency exchange, registered as a money services business with the United States Department of Treasury (FinCEN)(RegNum). Apart from ensuring a fast and hassle-free transaction, they are known for their customer support. Bitcoin of America...
The ‘Holding Billionaires Accountable’ Lie — Media, Big Tech Fact Checkers Mischaracterize Angst Toward Biden’s Tax Proposal
17.10.2021
U.S. citizens and financial institutions are concerned about the Biden administration’s goals to get banks to report to the Internal Revenue Service (IRS) aggregate inflows from a customer’s bank account annually that exceed $600. Mainstream media is reporting and Big Tech’s...
FTX customer seeks help after mistaken deposit allegedly results in $1M in fees
7.10.2021
DeFi blog Rekt claims that FTX failed to adhere to its own terms and conditions by imposing the fee
Study Findings Show 83.7% of Luno Users Are Bullish on Bitcoin’s Resurgence
2.10.2021
About 83.7% of those surveyed by Luno in a recent study believe the price of bitcoin will rise significantly in the next few months. In fact, 59.4% of the more bullish respondents are expecting the leading crypto to rise to as much as $100,000. Bullish Beyond Bitcoin These are the findings...
At Least 6,000 Coinbase Clients Robbed This Spring, Exchange Reimburses Losses
1.10.2021
ob-thousands-of-coinbase-customers-using-mfa-flaw/">reported, citing a Coinbase notification to customers.Coinbase confirmed to Cryptonews
More Crypto Regulation May Be on its Way in South Korea, Japan
29.9.2021
strengthen the monitoring of crypto exchanges” to ensure that they return customer deposits in a timely manner and follow other regulatory protocols.Koh was speaking to reporters after meeting with the heads of eight policy and financial institutions at Seoul, where he discussed crypto a
AT&T Sued by Customer After Security Breach Led to Theft of Cryptocurrency
19.9.2021
An AT&T customer filed a lawsuit against the company last week accusing it of failing to provide “reasonable and appropriate security to prevent unauthorized access to its customer wireless accounts.” This has led to the theft of cryptocurrency from the plaintiff’s crypto...