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New Zealand Tax Agency Asks Crypto Firms to Hand Over Clients’ Personal Data
29.9.2020
The Inland Revenue Department (IRD) of New Zealand has requested that crypto companies in the country hand over their customers’ personal details, cryptocurrency asset values as well as the type of asset held. According to a September 28 report by Radio New Zealand, the tax agency says...
Crypto Exchange Bithumb ‘Not Liable’ for Customer’s USD 401,000 Losses
28.9.2020
The Supreme Court of Korea. The South Korean market-leading crypto exchange Bithumb has won its legal struggle against an investor who accused it of negligence, claiming he lost USD 401,000 in cash after a 2017 data breach.
Per news agency Yonhap, a man identified only as “Mr. A” for legal reasons...
Cambridge University’s Third Crypto Study Records 101 Million Cryptocurrency Users Worldwide
25.9.2020
The University of Cambridge and the school’s Centre for Alternative Finance has published the third “Global Cryptocurrency Benchmarking Study.” The 71-page in-depth study examines the current growth of the crypto industry, mining, offchain activity, crypto asset user profiling...
Korean Exchanges in Limbo over Customer Social Security Nos Conundrum
24.9.2020
Confusion reigns as to whether South Korean crypto exchanges can – or should – collect their customers’ social security numbers under new Know-Your-Customer (KYC) and anti-money laundering (AML) compliance measures that come into force in a matter of months.
Per Digital Today, exchanges are still...
Bithumb ‘Partially Liable’ For a Customer’s Crypto Losses in 2017 Hack
2.9.2020
There has been mixed news from the courtroom for one of South Korea’s biggest crypto exchanges – with Bithumb found partially liable for a data leak that led to a customer losing just over USD 27,200 back in 2017. However, the trading platform was absolved of blame in two separate and much larger...
Canadian Exchange Shakepay Gets Cold Wallet Insurance to Protect Customer Funds
26.8.2020
Canadian crypto exchange Shakepay has secured cold wallet insurance through Aon with Lloyd's of London underwriters
Never Build a CSV Importer Again
20.8.2020
(This is a sponsored post.)
CSV import as a process is broken. Messy customer data, edge cases, encoding formats, error messages, non-technical users: importing data into applications is a huge pain! Ingesting data has been long neglected as a software product experience, leading to customer...
Building Custom Data Importers: What Engineers Need to Know
6.8.2020
Importing data is a common pain-point for engineering teams. Whether its importing CRM data, inventory SKUs, or customer details, importing data into various applications and building a solution for this is a frustrating experience nearly every engineer can relate to. Data import, as a critical...
Jetpack CRM
4.8.2020
About a year ago, Automattic bought up Zero BS CRM. The thinking at the time was that it could be rebranded into the Jetpack suite and, well, that happened.
CRM meaning “Customer Relationship Management” if you’re like me and this is a little outside your sphere of everyday...
Big Travel Firm CWT Pays $4.5 Million Bitcoin Ransom to Hackers
2.8.2020
CWT, one of the biggest travel companies in the U.S., this week paid $4.5 million in bitcoin to hackers who infiltrated the firm’s computer system, stealing sensitive corporate data. It is unclear whether customer information was also compromised. Reuters reported that the bitcoin wallet...
Crypto Hardware Wallet Firm Ledger Hacked, One Million Customer Emails Exposed
29.7.2020
Ledger said on Wednesday that its e-commerce database was hacked in late June, compromising about one million email addresses. No user funds were affected by the breach. In a blog post, the French bitcoin hardware wallet company revealed that contact and order information for customers was also...
Ledger Suffered Data Breach, Customer Data Compromised
29.7.2020
France-based major hardware wallet provider Ledger has confessed that it was been hit with a data breach on June 17 that appears to have allowed a “third party” access to at least 1 million of its users’ contact details.
The firm took to Twitter to state that its marketing and e-commerce database...
Customer Service Is Key, According to OKEx's CEO
6.7.2020
OKEx CEO Jay Hao recently touched on the importance of good customer service
Wirecard $2 Billion Scandal: Firm Files for Insolvency, Ex-CEO Arrested, User Funds Safe
25.6.2020
Scandal-hit crypto card issuer Wirecard AG, a firm that has filed for insolvency because of its missing $2.1 billion – but customer funds appear to be safe, for now. The news comes just two days after former chief executive officer Markus Braun was arrested by German police on allegations...
Robinhood Vows to Improve Platform Following Customer Tragedy
19.6.2020
The suicide of Alexander Kearns prompted Robinhood to take additional measures to improve its platform
Nightmare Come True: User Pays $2.6 Million in Transaction Fees to Send $134 of Ether
10.6.2020
A record ethereum transaction fee has been paid today: $2.6 million to transfer $134. The user probably mixed up the fields on the value of the transfer and the fee, eventually paying 10,668 ETH in fees, or $2.6 million, on a transaction mined by Sparkpool. A nightmare come true, the customer sent...
The Most Reliable Bitcoin Mixer BitMix.Biz – Your Fast Crypto Security in 2020
31.5.2020
The one who called himself Satoshi Nakomoto, created cryptocurrency so that anyone can keep their financial life untouchable and protected from the interference of others. However, requirements of customer disclosure put these principles at risk and ordinary users under threat of theft, extortion...
ViaBTC Group Announces Strategic Upgrade to Advance Innovation and Improve Customer Experience
30.5.2020
Hong Kong, 30 May, 2020 – ViaBTC Group, an innovative technology company specialized in blockchain and dedicated to providing users with comprehensive digital asset management services, today announced a strategic upgrade, which included a new organizational structure, product innovations...
Hacker Attempts to Sell Data Allegedly Tied to Ledger, Trezor, Bnktothefuture Customers
24.5.2020
According to an online monitoring web portal called, Under the Breach, a hacker is purportedly trying to sell customer information that stems from companies like Keepkey, Trezor, Ledger, and even the investment platform Bnktothefuture. The hacker doesn’t seem to have any passwords, but...
Square’s Cash App Reports BTC Quarterly Revenue Exceeds Fiat’s, Soaring 367% to $306 Million
8.5.2020
Square’s Cash App reported Wednesday, that bitcoin (BTC) revenue during the first quarter of the year, soared 367% to $306 million from $65 million a year ago. Quarter-on-quarter, the figure is up 71%. The increase is thanks “to growth in the number of active bitcoin customers, as well...