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Goldman-Backed Apple Card Restricts Cryptocurrency Purchases


Cryptocurrencies cannot be purchased with the new Apple credit card according to the American multinational technology company’s recently published customer agreement guidelines. The Apple card’s restrictions indicate that the company’s partner, Goldman Sachs, is leery toward...

Cryptopia’s Liquidator Regains Access to Customer Database


Source: iStock/art-sonik Grant Thornton, the liquidator of New-Zealand based cryptocurrency exchange Cryptopia, said it has recovered the customer holding database and is working to reconcile this with Cryptopia-controlled cryptoasset wallets. As reported in May, the liquidator applied for urgent...

Bitcoin’s Big Price Drop Is the Latest in a Long History of Flash Crashes


On Wednesday, June 26, the price of BTC came close to reaching $14K. One hour later, it had dropped by close to 18%. Such events are known as a flash crash, a moment in time where a rapid-sell off happens and often times a few exchanges become inoperable. Over the last few years, especially when...

Privacy Is Paramount: How KYC Makes Us All Less Free


KYC (Know Your Customer) policies and endless private data collection, coupled with force-backed, violent legislation compromise the utility and ethics of crypto trading. An uncompromising stance on user privacy is critically important to crypto traders and peer-to-peer transaction. It’s...

Customer Satisfaction Surveys with Wufoo


I was once tasked to create a makeshift customer service survey that would allow an employee to receive a customer call and send a survey to the custom once the call ended. The goal was to track customer satisfaction, which is a totally legit thing to want. There are some solutions out there that...

You probably don’t need input type=“number”


Brad Frost wrote about a recent experience with a website that used <input type="number">: Last week I got a call from my bank regarding a wire transfer I had just scheduled. The customer support guy had me repeat everything back to him because there seemed to be a problem with...

Keen makes it a breeze to build and ship customer-facing metrics


(This is a sponsored post.) Keen is an analytics tool that makes it wonderfully easy to collect data. But Keen is unique in that it is designed not just to help you look at that data, but to share that data with your own customers! Customer-facing metrics, as it were. Keen works just the way...

Uppy File Uploading


One of the big tasks I was charged with at my first job was setting up a system by which any customer or potential customer (aka anonymous user) could upload PDF and image files. I had loads of constraints to deal with: browser support, server settings, variance in user tech knowledge, etc....

The Ultimate Guide to Headless CMS


(This is a sponsored post.) The World Has Changed—So Must the CMS Having a responsive website is no longer enough. Your audience expects a seamless and personalized customer experience across all their devices—the age of headless technology is coming. Headless CMS is the next generation in content...

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